1. Check catalog to see if item is available. If available do not place a hold. 2. Only 5 (five) online holds allowed per person, per week. 3. Give your full name. Give your mailing address along with city and zip code, not your email address, in the address field. 4. Provide the exact title, author's name (last then first), and specify what type of item (i.e. DVD, CD, Video, etc.).